Managers, doctors, and other practice leaders are invited to join us for an educational dinner presentation and discussion focused on Delegation, Process Development, and Process Documentation. During the program, Ben Spinks, Hospital Administrator at Tipp City Veterinary Hospital, will focus on the actionable aspects of following topics:
- Finding time to focus on the things that (should) matter most
- Using task and role audits to prioritize delegation and ensure accountability
- Developing a culture of continuous improvement (and why that’s so important)
- Getting started with process development and documentation
- Process documentation templates, tools, platforms, tips, and tricks
- How to get your whole team on board without (too much) kicking and screaming
Venue: Indiana Wesleyan University’s West Chester Campus - 9286 Schulze Dr. West Chester Township, OH 45069 (“Ikea Exit” off of I-75)
Date/Time: Wed. June 21st, Registration 6:15pm, Presentation, Dinner & Discussion 6:30-8:00pm
RSVP: Online at http://sovma.org/events or email Ben Spinks at firstname.lastname@example.org
Event/Dinner Sponsor: Zoetis
If you have any questions about event, please contact Ben Spinks (email@example.com 937-361-4833).
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About Ben Spinks, MBA, CVPM
Ben Spinks temporarily (or so he thought) entered the veterinary industry in his current capacity in 2004. He planned on helping a veterinary practice “run some numbers” over the summer to delay his inevitable entry into the corporate world. That one summer stretched longer than he anticipated, and he’s been the Hospital Administrator of Tipp City Veterinary Hospital ever since.
Outside of his role at TCVH, Ben helps other businesses run more efficiently (Branchworth), helps companies in the veterinary industry communicate effectively using video (Veteos), and is part of the consulting teams at VetSuccess and at VetSupport.Ben is a 2004 graduate of Miami University (B.Phil.) and 2014 graduate of Wright State University (MBA). He became CVPM certified through the VHMA in 2013. He lives in Tipp City, Ohio with his two doodles, Claire and Finn, and his thoughtful cat, Oscar. And, most importantly, his favorite color is blue.
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A printable PDF event flyer for this meeting is available for download: Click Here