(Please note: this event page is for the 2:00pm-5:00pm session - if you would prefer to attend the morning session (9:00am-12:00pm) - click here)
Managers, doctors and technicians are invited to join us as we learn how to encourage collaboration and partnership with clients. The workshop is a condensed version of the two-day training available at Colorado State University and will be presented by Dr. Nick Mathias. The presentation will focus on four core communication skills:
- Open-ended inquiry
- Nonverbal communication
- Reflective listening
The techniques presented during the workshop are universally applicable, but the materials focus on veterinarian and client interactions.
Two Sessions Available: The workshop will be presented twice on Wed. March 16th. Both will cover the same material. The first session starts and 9:00am and the second at 2:00pm.
Lunch: Refreshments and box lunches will be available for participants of both sessions.
Event Sponsor: Zoetis
CE Credits: 3 hours
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About Dr. Nick Mathias:
Dr. Nick Mathias is a companion animal veterinarian who graduated from The Ohio State University College of Veterinary Medicine in 2007. He is a co-owner of the Tipp City Veterinary Hospital, a progressive 4 doctor private practice in Tipp City, Ohio, along with his father and brother, both veterinarians. The early adoption of the Pet Wellness Report has given Dr. Nick significant experience using Health Risk Assessments in practice and has contributed to his special interest in proactive healthcare and exam room communication. Other areas of interest include pain management and dentistry. Dr. Nick is the Zoetis Professional Services Veterinarian providing technical support for over 700 hospitals in Delaware, Maryland, Virginia, and Washington DC.
Dr. Nick is the father of three children ages 4, 6 and 8 and is the pet parent of his dog "Molly", a 5 year old ball of energy. When he is not working or playing with his kids, his hobbies include history, home brewing, photography, cycling and enjoying the outdoors.